Free Shipping

We provide free shipping on all orders within Europe.

Shipping Time

All orders are processed and shipped within 24 to 48 hours. Once your parcel has been dispatched, you’ll receive tracking details to follow the delivery.

Returns

If your item isn’t the right fit, returns are accepted within the return period. Items must be unworn, unwashed, and in their original condition with tags attached. Please note that return shipping costs are the responsibility of the customer.

Our lingerie is crafted with premium fabrics chosen for comfort, support, and style. Depending on the design, items may include:

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  Satin: Smooth, soft, and luxurious with a gentle sheen.
  
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  Cotton: Breathable and gentle on the skin, often used in linings and gussets.
  
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  Lace: Delicate yet durable, adding elegance with flexibility and stretch.
  
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  Mesh or Tulle: Lightweight and breathable, used for stylish panels and detailing.
  
• 
  Spandex / Elastane: Provides stretch, support, and a comfortable body-hugging fit.
  
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  Microfiber: Ultra-soft and seamless for all-day comfort and a smooth silhouette.
  
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  Polyamide / Nylon: Used for strength, flexibility, and long-lasting wear.
  

Every piece is designed to feel good on the skin while enhancing shape and confidence.

How to Use Our Size Guide?
To ensure a perfect fit for Chicnex products, please use the size chart below. You can find measurements in both centimeters (CM) and inches (INCH).
Body Measurements (CM / INCHES – UK)
Use a soft tape measure and take measurements with or without light clothing.
Bust: Measure at the fullest part of your bust.
Waist: Measure at the narrowest point of your waist.
Hips: Measure at the widest part of your hips and hips.
Compare your measurements with the chart below to find your recommended UK size.

Panties / Brief Conversion
If you usually wear S, M, L, XL, or 12, 14, 16, etc., match your size using the Brief Conversion chart.
For comfort, choose the size closest to your current underwear size.

Bra Conversions
Bra sizes can vary by country (UK, EU, US, AU), so we've included a conversion chart.
Find your country's size in the chart and follow the Chicnex equivalent.
If you're between cup sizes, we recommend sizing up.
If you're still undecided or torn between sizes, please contact us at support@chicnex.com — we'd be happy to provide a personalized size recommendation!

Bra Conversion

This website lists bras in UK sizing

Brief Conversion

Body Measurements INCHES (UK)

Body Measurements CM (UK)

To preserve the beauty, fit, and comfort of your lingerie, we recommend the following care guidelines:

1. Routine Freshening

• Lightly dust or wipe your lingerie with a soft, dry cloth or gentle fabric cleanser to maintain its appearance between wears.

• Always handle lace, mesh, and delicate trims with care to avoid snagging.

2. Washing

• Hand washing is strongly recommended. Use lukewarm water with a mild detergent formulated for delicates.

• Gently swirl the item—do not scrub, twist, or wring.

• If machine washing is necessary, place the lingerie in a mesh laundry bag and use a delicate cycle with cold water.

3. Detergent Choice

• Use a gentle, pH-balanced detergent free of bleach and harsh chemicals.

• Avoid fabric softeners, as they can damage elastic fibers and reduce stretch recovery.

4. Drying

• Do not tumble dry. Heat can deform underwire, elastics, and lace.

• Lay flat on a towel or hang to air dry away from direct sunlight or heaters.

5. Stain & Spot Care

• For minor spots, moisten a soft cloth with a mild detergent solution and dab gently—never rub.

• Rinse the area with cool water and air dry.

6. Storage

• Store bras and lingerie flat or in a drawer with soft dividers to help maintain their shape.

• Avoid over-stacking or folding molded cups and wired items.

7. Fabric & Fit Preservation

• Rotate your pieces to prevent overstretching and fabric stress.

• Avoid wearing jewelry or accessories that could catch on lace or mesh.