To find your ideal fit, refer to our Size Chart, which includes detailed body measurements in both CM/INCH and UK/US sizing. We recommend using a soft measuring tape and matching your measurements with the chart to choose the correct size.
For the most accurate fit, take the following measurements:
· Bust: Around the fullest part of your chest
· Waist: Around the narrowest part of your waist
· Hips: Around the fullest part of your hips and bum
Make sure the tape is snug but not tight, and keep it parallel to the ground.
Our Size Chart includes a Brief Conversion table to help you match your regular size (e.g., S, M, L, XL or 12, 14, 16, etc.) to Chicnex sizing, ensuring the best fit based on your typical underwear size.
Since bra sizes vary by region, our Bra Conversion chart helps you translate your usual size (UK, US, EU, AU) to Chicnex sizing. If you're between cup sizes, we recommend choosing the next size up for comfort.
If your measurements fall between two sizes, we suggest:
· Tops and bras: Choose the larger size
· Bottoms and briefs: Opt for the smaller size for a snug fit
Need help? Our customer service team is happy to provide personalized guidance.
For hygiene and safety reasons, the following items are non-returnable:
· Panties / Thongs
· Bodysuits / Teddies
· Hosiery / Stockings
· Accessories (e.g., pasties, masks)
· Clearance / Final Sale items
See our Returns & Exchanges Policy for full details.
To start a return or exchange, email us at support@chicnex.comwith:
· Your order number
· Reason for return or exchange
· Photos (if the item is damaged or incorrect)
Once approved, we’ll send you return instructions.
Return shipping is covered by Chicnex only if the item is damaged or incorrect.
For sizing assistance or general support, you can reach us via:
Email: support@chicnex.com
Live Chat: Available on our website during business hours
We’re here to help you find the perfect fit!